2023-2025 | North DHC Membership App

UX Research User Testing Prototyping App

North DHC Membership App: Connecting the Community

Designed a cohesive and integrated app featuring membership, programme booking, and health management from 0 to 1 — leading the process from user research and prototyping to final design and development handoff.

Role
Lead UX Designer
Timeline
12 months
Team
2 Designers, 3 Developers
Year
2024-2025

Project Background

About NDHC App

The North District Health Centre Express App is an online platform featuring membership loyalty, programme enrolment and health record tracking to achiveve the goal, "Energize Your Life, Healthy North District" among the community in northern Hong Kong.

Who I worked for?

About YWCA

Hong Kong Young Women’s Christian Association (YWCA) was awarded by the Health Bureau to operate the North District Health Centre Express from 18 October 2021. As a diversified social service organisation with more than 100 units all over Hong Kong, YWCA have an annual service attendance exceeding 3 million, serving different groups of people in need.